Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete an assessment, or communicate with a therapist. This includes your name, email address, and any health-related information you choose to share.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform
- Match you with suitable therapists
- Send you service updates and support messages
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with your therapist as necessary to provide therapy services, and with service providers who help operate our Platform under strict confidentiality agreements.
4. Health Information
We treat your mental health information with the highest level of confidentiality. Session content between you and your therapist is private and protected. We handle health data in accordance with applicable laws, including HIPAA where applicable.
5. Data Security
We use industry-standard encryption and security practices to protect your personal information. All data is transmitted over encrypted HTTPS connections and stored securely.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to certain processing. Contact us at [email protected] to exercise these rights.
7. Cookies
We use cookies and similar technologies to improve your experience. See our Cookie Policy for details.
8. Contact
For privacy-related questions, contact our Data Protection Officer at [email protected].